About Us

AC SERVICE IN DHAKA provides air conditioning installation, servicing, repair, gas recharge, shifting, and other home appliance services in Dhaka, Bangladesh.

This Privacy Policy applies to our website, https://www.acserviceindhaka.xyz/, and the information you provide when requesting our services.

Information We Collect

Depending on how you interact with us, we may collect the following information:

• Personal Information: Your name and phone number.

• Service Information: Your service type, appliance details, problem description, preferred appointment time, and service address.

• Communication Information: Messages, inquiries, and information you provide when contacting us by phone or WhatsApp.

• Technical Information: Information such as browser type, device information, IP address, and website usage data, where collected through our hosting or analytics tools.

• Location Information: Your service location or map pin, if you choose to provide it for a booking.

We only collect information that is reasonably necessary to provide our services and operate our website.

How We Use Your Information

We may use your information to:

• Receive and manage service bookings.

• Contact you to confirm appointments or discuss service requirements.

• Assign technicians and coordinate service visits.

• Provide quotations, invoices, and service updates.

• Respond to customer inquiries and complaints.

• Improve our website, customer experience, and service quality.

• Maintain business records and prevent fraudulent or unauthorized activity.

• Measure advertising performance, where applicable and enabled.

We do not use your information for unrelated purposes without an appropriate legal basis or permission where required.

Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information when necessary with:

• Assigned Technicians: To arrange and complete your requested service.

• Technology Providers: Website hosting, booking, security, and communication providers that help operate our business.

• Analytics and Advertising Providers: Such as Google, if applicable, to measure website performance and advertising effectiveness.

• Legal Authorities: When disclosure is required by applicable law or a valid legal process.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve performance.

If enabled, tools such as Google Analytics or Google Ads conversion tracking may collect information about website visits, interactions, or advertising activity.

You may be able to manage cookies through your browser settings. Where required, we will seek consent before using non-essential cookies or tracking technologies.

For more information about Google's data practices, please review Google's Privacy Policy at https://policies.google.com/privacy.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain information only for as long as reasonably necessary to fulfill service requests, maintain business records, resolve disputes, comply with applicable legal requirements, and protect our legitimate business interests.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

You may contact us to:

• Ask about personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where applicable.

• Ask questions about how your information is used.

• Withdraw consent where processing is based on consent, subject to applicable limitations.

We may need to verify your identity before processing certain requests. Some information may need to be retained for legitimate business or legal reasons.

Third-Party Links and Services

Our website may contain links to third-party services, including WhatsApp, Google Maps, or other external websites.

When you use these services, your information may be processed under their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Business Name: AC SERVICE IN DHAKA

Phone / WhatsApp: 01580512345

Alternative Contact: 01619051140

Address: Middle Badda, Gulshan-1212, Dhaka, Bangladesh

Website: https://www.acserviceindhaka.xyz/

Updates to This Privacy Policy

We may update this Privacy Policy when our services, website features, or applicable requirements change. Any updates will be published on this page along with the revised “Last Updated” date.